Sheraton Miramar Resort El Gouna

Dear Oliver, Thank you so much for taking the time to review your experience with us. I apologize for your not meeting your expectations at some attributes. It is important for the hotel to receive guest feedback so their management can plan future initiatives designed to improve the guest experience In response to guest feedback and “GuestVoice” comments, and our commitment to providing each and every guest with a quality experience, we have decided to begin upgrading 93 of our deluxe beachfront rooms. The room refurbishment will start during April 2022 and is expected to be completed by the end of the year. All services will be fully available. I appreciate you taking the time to reach out to us and thank you for staying with us at the Sheraton Miramar. Sincerely, Wafy Gaber Hotel Management.