Siam@Siam Design Hotel Pattaya

Dear Mr. Sebastian, Thank you very much for taking the time to share your feedback with us. We are truly sorry to hear about the inconvenience you experienced during your recent stay. Please accept our sincere apologies for the noise disturbance caused by the renovation works, as well as for the closure of the rooftop pool. We fully understand how important these facilities are when choosing a hotel, and we regret that this impacted the quality of your stay. Your comments are extremely valuable to us, and we take them very seriously. We will forward your request for compensation directly to our management team, who will reach out to you via your booking channel or email to provide an appropriate solution. We truly regret that we did not meet your expectations on this occasion and hope to have the chance to restore your confidence in us during a future stay. Have a colourful day! Suphatra Songthong (Bovie) Guest Experience Executive