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Christine (56-60)
DeutschlandAus Deutschland
Verreist als Paar • Oktober 2025 • 2 Wochen • Strand
Zimmer sehr schlecht
1,0 / 6

Allgemein

Zimmer altund in einem schrecklichen Zustand , Handtücher und Bettwäsche dreckig . Umbuchen ist nicht möglich . Fön und Fernsehr kaputt,


Zimmer
  • Sehr schlecht

  • Restaurant & Bars
  • Gut

  • Service
  • Gut

  • Lage & Umgebung
  • Gut

  • Aktivitäten
  • Eher gut
  • Beliebte Aktivitäten

    • Strand

    Preis-Leistung
  • Sehr schlecht

  • Infos zur Reise
    Verreist als:Paar
    Dauer:2 Wochen im Oktober 2025
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Christine
    Alter:56-60
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Guest, Greetings from Siva Grand Beach hotel We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and recover any eventual weaknesses we might be encountering. Meanwhile, we do believe that the mentioned incidents resulted from some unusual shortfalls and do not really express how our service truly is. (Optional) one of the following three texts: 1) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we kindly ask you to send us the details of your comment on gr.siva@redseahotels.com 2) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we have thoroughly investigated all incidents reported by your good self, and we have immediately taken the necessary corrective actions. 3) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we would like to clarify a few points………. Again the hotel Management is expressing its regret for the occurrence of any incidents that caused your dissatisfaction. Although, this stay did not meet your satisfaction, we sincerely hope that such experience will not deter you from returning to our hotel in the future. So we are looking forward to welcome you again on many more occasions soon. Thank You & Best Regards Siva Grand Beach Management