Smy Kos Beach & Splash

Dear Christina, Thank you for taking the time to share your feedback. Our staff try their hardest to help guests with all issues but unfortunately sometimes, this is not possible. I can assure you all problems are taken seriously by us all. We apologize for our shortcomings and the unexpected issues you faced with the air-conditioning during your stay. We wish you had a better overall experience as customer satisfaction is our priority. We hope to welcome you back in the future. Yours sincerely SMY Kos Beach and Splash Team.