Stella Palace Aqua Park Resort

Dear Pablito, Thank you for sharing your feedback regarding your recent stay at Stella Palace. We are truly sorry to read that your first impression upon arrival did not meet your expectations, as creating a warm and welcoming atmosphere is always what we strive for. Please kindly note that, in general, we receive very positive feedback regarding the friendliness and willingness of our colleagues. Nevertheless, your comment is valuable, and we will share it with our Front Office team to ensure improvements for the future. We sincerely hope to have the opportunity to welcome you back and provide you with the high standard of hospitality for which we are known. Warm regards, Anna-Maria Grigoraki Guest Relations Manager