TH Costa Rei Free Beach Resort

Thank you for sharing your feedback. We are sorry to read that your experience with our staff did not live up to your expectations. Customer care is a priority for us, and we sincerely regret that we were unable to convey to you the care and helpfulness that we aim to offer all of our guests. We are constantly striving to improve our service, and your comments help us to do so. Regarding animation and music, we understand that too high a volume or activities that are not understandable may be uninvolving for those who do not speak Italian. We will try to make some moments more inclusive and balanced, respecting the different needs of the guests. We thank you for your comments, which help us to improve, and look forward to hosting you again at our TH Resorts.