Aus Deutschland- Preis-Leistungs-VerhältnisEher gut
Hotel sehr nett angelegt.Sehr ruhig.Gepflegt.Aber zu wenig Aussenplätze für Abends.Unfreundliches Personal im Restaurant. Keine Animation.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Januar 2017 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Manuela |
| Alter: | 51-55 |
| Bewertungen: | 17 |
Dear Manu, We would like to thank you for staying with us and for taking the time to share your valuable feedback. Please accept our sincere apologies with regards to your dinning experience and be assured that this is not the usual treatment. Corrective customer service training will be conducted to improve friendliness and attentiveness. We at The Cove Rotana Resort do our utmost to provide our guests with unforgettable experience hence we sincerely regret to fail providing you with a positive lasting impression during your stay. I hope that you can view this as a one off aberration and will give us the opportunity to redeem ourselves. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Sincerely yours General Manager The Cove Rotana Resort
