Aus der Schweiz- Preis-Leistungs-VerhältnisSehr schlecht
Sehr schlecht essen miserabel Zimmer Service gleich null Badewanne rostig Amaturen verkalt Personal am Strand aufdringlich unhöflich Kellner im Strandrestaurant aufdringlich . Auf kein Fall nochmals GRAND HOTEL !!!
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Alleinreisend |
| Dauer: | 2 Wochen im Juli 2018 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Edith |
| Alter: | 56-60 |
| Bewertungen: | 2 |
Dear Guest. Thank you for taking the time to feed back to us about your stay. I am sorry that you feel that we did not meet your expectations on this occasion. We do not believe the situations you describe are typical of our guest experience but I have passed your comments on to my department managers and, rest assured, we will investigate the matter thoroughly and take any action required. We hope that you will reconsider visiting us again in future, to give us an opportunity to thank to you for your loyal custom, and to demonstrate a more positive experience of our award-winning service. Kind regards, Grand Hotel Team.
