Aus DeutschlandDer Ausblick und die Zimmer ,Balkon sind schön.Aber in den 8 Tagen Aufenthalt wurde weder unser Badezimmer,Toilette,Waschbecken und Dusche noch der Boden richtig gewischt.Überall lag Sand,die Tische voller Sand .Die Pools überall rostig.Die Freundlchkeit vom Personal hält sich in Grenzen.
Mit Klimaanlage und Kingsizisebett
Das Essen hat uns nicht gut geschmeckt
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 1 Woche im November 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Martina |
| Alter: | 56-60 |
| Bewertungen: | 1 |
Dear Martina, Thank you for taking the time to share your feedback with us. Please allow me to reply you in English. We are pleased to hear that you enjoyed the beautiful view, your room, and the balcony. However, we are truly sorry to learn that the cleanliness during your stay did not meet your expectations. This is certainly not the level of service we aim to provide. We also regret that you found the pools and the overall friendliness of our team below the standard you hoped for. During your 8-day stay, we did not receive any report or request regarding these concerns. We sincerely wish we had known earlier, as our team would have been more than happy to address and resolve the issues immediately to ensure your comfort. Your comments are very important to us, and we will review them with the relevant departments to improve our services and facilities. Regards, Nathabhol Nuimuang (James) Room Division Manager
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