The Ravenala Attitude

Hello Jacqueline, Thank you for taking the time to share your feedback about your recent holiday at The Ravenala Attitude. We are very pleased to hear that you had a solid experience and that you appreciated our sustainability concept and excellent outdoor facilities. We are especially proud that our hotel is a great option for vegan and vegetarian guests, and we are glad this was a positive aspect of your stay. We have taken careful note of your comments regarding the rooms. Please accept our apologies that they were not up to the standard you expected and that you found them to be in need of renovation. The hotel is in collaboration with the project team to enhance our guests’ experience and comfort in the room. We also appreciate your feedback about our dining concept and will review it to make it more intuitive for our guests. Your feedback is invaluable as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future to experience the enhancements we are making. Sincerely, Warren Foo Tam Fong Supporting General Manager