TUI BLUE Adriatic Beach

Dear Guest, Thank you very much for your honest feedback. I am truly sorry to hear that your recent stay did not meet your expectations, and I sincerely apologize for the inconveniences you experienced. It is disappointing to learn about the issues with our staff’s attitude, housekeeping standards, and the quality of our food and beverage service. Your comments regarding the accessibility of the pool and beach, as well as the lack of available amenities such as vending machines and coffee cups, are also very concerning. Please accept my apologies for these shortcomings. We take your feedback seriously and will be addressing these matters with our team to ensure improvements are made. Your experience is not reflective of the standards we aim to provide, and I regret that we did not deliver the level of service you deserved. Thank you again for bringing these issues to our attention and we hope that you will give us another opportunity in the future to enjoy and relax. Kind regards, Andrijana Bakalić Front Office Manager