Lage & Erholung: Sehr ruhige Umgebung, gut zum Abschalten geeignet. Barrierefreiheit: Durch die vielen Treppen zum Meer ist das Hotel für körperlich eingeschränkte Personen nicht geeignet. Gastronomie: Kaffee und Getränke aus dem Automaten fielen geschmacklich negativ auf; Kaffee in der Lobby war gut. Hygiene: Probleme mit Ameisen im Speisesaal und in der Lobby. Service: Die vorzeitige Zahlungsaufforderung wurde als unpassend empfunden. Zimmerausstattung: Eine Aufhängung für ********** Wäsche auf dem Balkon fehlt. Zu wenig Sitzplätze in der Lobby bei Regen.
Beliebte Aktivitäten
- Strand
Dear Guest, Thank you for taking the time to share your impressions following your stay with us. We truly appreciate your feedback, as it helps us continuously improve our services. We are pleased to read that you enjoyed the peaceful surroundings of our hotel and found it suitable for relaxation. At the same time, we would like to thank you for pointing out several areas where your expectations were not fully met. Regarding accessibility, we would like to emphasize that due to the natural terrain and the number of steps within the property, the hotel may not be fully suitable for guests with reduced mobility. For this reason, we always recommend contacting us in advance so we can provide detailed information and assist in finding the most suitable option. We are sorry to hear that the quality of coffee and beverages from the vending machines did not meet your expectations. Your comments have been shared with the relevant department for review. At the same time, we are glad that you enjoyed the coffee served in the lobby. Concerning hygiene, please accept our sincere apologies for the inconvenience caused by ants in the dining area and lobby. This is certainly not the standard we strive to maintain, and our team is addressing this matter with the highest priority. We also regret that the early payment request gave you a negative impression. Please be assured that this is part of our standard procedure in certain booking conditions, but we understand how it may have felt inconvenient and will take your feedback into consideration. Thank you as well for highlighting the absence of a clothesline on the balcony and the limited seating capacity in the lobby during rainy periods. Your remarks are valuable and will be reviewed as part of our ongoing efforts to enhance guest comfort. Once again, thank you for your honest and constructive feedback. We hope to have the opportunity to welcome you again and provide you with an improved experience. Kind regards, Andrijana Bakalić Front Office Manager
