Aus DeutschlandZu unpersönlich, keinerlei Flair. Modern und kühl. Eine Trinkgelegenheit - Bar trifft bei weitem nicht zu - für hunderte Gäste, unfreundliche Massenabfertigung in der „Bar“, Cocktails aus abgenutzten IKEA-Wassergläsern. Zimmer groß, leider sehr unsauber und mit Ameisen im Bett. Poolanlage viel zu klein, Toiletten eine Katastrophe.
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 1 Woche im Mai 2024 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Sasch |
| Alter: | 51-55 |
| Bewertungen: | 2 |
Dear Sasch, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay did not meet your expectations. We strive to provide a warm and personalized service to all our guests. We regret that we missed the mark during your visit. Your feedback has been shared with our team to ensure we improve our hospitality. Our intention is to create a welcoming environment for our guests to relax. We apologize if the ambiance of our bar did not resonate with you. We will consider your comments as we continuously work to enhance our guest experience. The cleanliness of our rooms is a top priority, and we are disappointed to learn about the issues you encountered. We have addressed this with our housekeeping staff to prevent such occurrences in the future. We value your feedback as it helps us to improve our service. We hope you will give us another opportunity to provide you with the exceptional experience you deserve. Kind regards, Andrijana Bakalić Front Office Manager
