Aus DeutschlandWir waren das zweite Mal in der Unterkunft. Das Zimmer war toll. Was hat uns nicht gefallen? An der Abendbar waren die Drinks, Cocktails ohne Alkohol, obwohl so ausgewiesen. Ist das Absicht oder Betrug oder so gewollt von Hotel. Bei einer Bestellung with Alkohol nickte das Barpersonal und gab Alkohol dazu und nicht nur den Juice aus dem Automaten.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Mai 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Dirk A. |
| Alter: | 51-55 |
| Bewertungen: | 3 |
Dear Dirk, Dear Guest, Thank you for choosing to stay with us again. We’re glad to hear that you found the room great. However, I’m sorry to hear about your experience with the drinks and cocktails at our evening bar. It is certainly not our intention to mislead our guests. Our hotel policy is to serve what is advertised and I apologize if this was not your experience. The issue you’ve raised is concerning and we take it very seriously. We will look into this matter and ensure that our bar staff are properly trained and understand the importance of serving what is advertised. Please accept our sincere apologies for any inconvenience this may have caused. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future. Kind regards, Andrijana Bakalić Front Office Manager
