Aus ÖsterreichSchmutzig und immer das selbe langweilige Essen!!! Oberflächlich sieht alles gut aus, aber schaut man genau ist es sehr dreckig. Beim Pool sind Fliesen teilweise kaputt. Essen war jeden Tag gleich, da wurden nur die Saucen geändert.
Klein und die Reinigung mangelhaft. Außer Handtuchwechsel wurde nicht viel von den Zimmermädchen gemacht. Ameisen auf dem Balkon.
Jeden Tag das selbe. Sehr auf Engländer ausgelegt. Warum werden vererbliche Speisen wie Wurst nicht gekühlt.
Abends keine Bedienung auf der Terrasse bei den Getränken. Service an der Poolbar sehr genervt. Mitarbeiter an der Rezeption teilweise freundlich, andere sehr arrogant.
An sich sehr schön gelegen. Aber weit und breit ist nichts beim Hotel.
Beliebte Aktivitäten
- Strand
Schöner Gamesroom.
- Preis-Leistungs-VerhältnisSehr schlecht
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 3-5 Tage im September 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Maria |
| Alter: | 46-50 |
| Bewertungen: | 1 |
Dear Maria, Thank you for taking the time to share your impressions of your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations, and we appreciate your honest feedback, which helps us improve. At TUI BLUE, we are committed to providing a high standard of service and comfort to all our guests. We regret that you encountered issues with service on the terrace and at the pool bar, and we will address this with our team to ensure more consistent and attentive service moving forward. We understand your concerns regarding the restaurant offerings and food presentation. Our culinary team aims to cater to a wide range of tastes, and we regret if the selection felt repetitive or not aligned with your preferences. Your comments about food storage and hygiene have been noted and will be reviewed with urgency to ensure all safety and cleanliness standards are strictly upheld. Regarding the room cleanliness and maintenance, we sincerely apologize for any shortcomings. This is not the level of service we strive to deliver, and we will reinforce our housekeeping procedures to prevent similar experiences in the future. We’re glad to hear you appreciated the location and the games room, though we understand that the surrounding area may not have offered the variety you were hoping for. Please rest assured that your feedback has been shared with all relevant departments, and we are taking steps to address the issues you raised. We are committed to improving and hope that, despite this experience, you might consider giving us another opportunity to provide you with the quality and hospitality we are known for. Warm regards, Andrijana Bakalic Front Office Manager
