TUI BLUE Scheherazade

Dear Helmut, Thank you very much for taking the time to share your feedback with us. We are pleased to read that you found the hotel to be relaxing and well maintained, and that you appreciated the spacious layout, clean rooms, and overall atmosphere. It is also very satisfying to know that the dining experience met your expectations, both in terms of variety and quality, as well as the themed evenings. Your comments regarding the comfort of the room, the cleanliness, and the sleep quality are highly valued, as these are key aspects of the guest experience. We are also glad that you enjoyed the pool facilities, especially having direct access from your room. We appreciate your kind remarks about our team’s service, and it is good to know that you found them friendly, helpful, and professional throughout your stay. Thank you as well for your feedback on sustainability and environmental aspects, as well as language skills. These points are important to us and will be shared with the relevant teams for continuous improvement. We are very pleased that you experienced a stay without unexpected costs and that you found good value in your holiday. We hope to have the pleasure of welcoming you again in the future. Kind regards, Shayma-TUI BLUE Experience Manager