TUI KIDS CLUB Maspalomas Princess

Dear Miri We sincerely appreciate your feedback on your experience at our Maspalomas Princess hotel. We are sorry to hear that you experienced inconvenience with the layout and noise in the dining area during your stay. We understand that the busiest times can generate queues due to the high number of people, but we strive to manage them as quickly as possible, being only occasional moments. If you would like to enjoy the quieter hours, we recommend the use of our app and the totems that are available throughout the resort, where you can check the quietest times for our restaurants. We take your comments very seriously and will pass them on to our management team so that they can assess and address these concerns effectively. We strive to provide a comfortable and welcoming environment for all our guests. We hope that you will continue to enjoy your stay with us and that the rest of your time here will be a pleasant one. If there is anything else we can help you with or if you have any other concerns, please do not hesitate to let us know. Best regards, Princess - Customer Care Team