- Preis-Leistungs-VerhältnisEher gut
Das Hotel hat seit dem Letzten Besuch im April 2022 stark nachgelassen was Sauberkeit, Funktionalität, Speisenvielfalt und das Gästeniveau im Speisesaal angeht. Aufgebrochene, nicht reparierte Schiebtüren, defekter Mückenschutz, Schimmelbefall in Bad und Schlafzimmer, baufällige Treppen, etc.! Ergänzend ein ganz neues, völlig unmotiviertes Animationsteam, ohne jegliche Sozialkompetenz! Einzig die Tauchbasis ist ein echter Lichtblick, was Sauberkeit, Sicherheit, Freundlichkeit und Professionalität des Teams angeht, vielen Dank!
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1 Woche im Oktober 2022 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Jörg |
Alter: | 51-55 |
Bewertungen: | 4 |
Dear guest Sunny greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your last stay in Utopia beach club and also for your comment even negative but will show us that we have to do more and more to satisfy all our guests especially our repeaters , we have to apologize if some thing happened and disturbed you during your stay or you did not estimate the level of cleanliness . Secondly we will care more about cleanliness in every where in all hotel areas , about mosquitos we have one of the standard companies in Egypt to face this problem we will do our best to ride of Mosquitos , About food variety we have changed our chef he has changed the menu to provide more food variety ,daily pizza ,different kind of fruits different kind of meat chicken fish craps turkey duck etc, rice cooked in different ways daily pasta by dinner and lunch fresh beard cooked every day by lunch huge salads buffet by lunch and dinner desserts one day Egyptian dinner , new for our repeaters a la carte restaurant once per stay , GM cocktail . About the animation the team is not completely new still Dasha and Safy the program is the same daily show ,daily activities but we will check their activities during the day and in the evening . Finally we would like to apologize looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management