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Alfred (56-60)
Verreist als Paar • September 2025 • 2 Wochen • Strand
Einmal und nie wieder ...10 Tage Alptraum...
1,0 / 6

Allgemein

Alles alt ,von eingangs Tor bis zum Bade Zimmern eine Katastrophe...Zimmern ohne WLAN unfreundliche Rezeptionistin...wir sind froh weg zu sein ...wer liebt die 80 dann ist hier richtig !!!


Aktivitäten

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  • Strand

Infos zur Reise
Verreist als:Paar
Dauer:2 Wochen im September 2025
Reisegrund:Strand
Infos zum Bewerter
Vorname:Alfred
Alter:56-60
Bewertungen:1
Kommentar des Hoteliers

Dear Alfred, Thank you for your review. We are very sorry to read that your experience at our accommodation was not satisfactory. We care about ensuring maximum comfort for our guests and are constantly working to improve our services. We apologize for the issues you've encountered with the Wi-Fi. However, we would like to point out that our website and booking confirmations clearly state that Wi-Fi is free in common areas and in Deluxe, Domus, and Junior Suites, but not in other room types. We apologize for the misunderstanding with the reception staff and will ensure that it does not happen again in the future. We are always available to listen to our customers' feedback and hope to have the opportunity to change their minds in the future. Thank you for choosing us and we hope to welcome you again. Best regards. Guest Service Team VOI Tanka Village