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Mihaela (31-35)
Alleinreisend • November 2023 • 2 Wochen • Strand
Schlecht
2,0 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Eher gut

Das einzige gute in diesem Hotel ist die Sauberkeit. Die Mädels geben sich Mühe, ansonsten.... 2 Tage ohne Coca-Cola, ohne Brandy... das Personal sieht traurig aus. Sie lachen nicht.


Zimmer
  • Gut

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    • Strand

    Preis-Leistungs-Verhältnis: Angemessen
    Infos zur Reise
    Verreist als:Alleinreisend
    Kinder:Keine Kinder
    Dauer:2 Wochen im November 2023
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Mihaela
    Alter:31-35
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Mihaela, Greetings from whala team, I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations. We want guests to enjoy their stay at our Whala!Bavaro, so your report of an unpleasant experience is a serious concern for us. We regret to hear from your review that your expectations were not met on this occasion and wish we could have done more to make your vacation more comfortable. Because if there is something that disturbs our guests satisfaction we are able to address right away while on property. we truly appreciate the time you took to inform us about those several points and I guarantee you we will work on them immediately. Sincerely Johanna Villaman