Die Lage des Hotels ist gut. Das Essen ist gut bis durchschnittlich. Die Zimmer wurden nicht wie vereinbart gereinigt und die Abrechnung für die Reinigung war fehlerhaft.
Beliebte Aktivitäten
- Sonstiges
Dear M. EdSu, Thank you very much for sharing your feedback with us. We are pleased to know that you appreciated the location of our hotel and found our dining options to be satisfactory. Your recognition of our strengths is truly valued. However, we are very sorry to hear about your disappointment with the room cleaning arrangements and the issues you experienced with the billing for this service. Please know that your comments regarding both the cleaning and billing processes are important to us, as we are always looking for ways to improve the quality and reliability of our service. We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide an experience that fully meets your expectations. Kind regards, Sara Bettencourt - Guest Relations The Views Baía
