Enotel Magnólia

Dear guest, We have received and carefully read your comments concerning your personal experience upon your recent stay at our Enotel Magnolia hotel. We are really sorry we have not achieved your expectations and would like to thank you for sharing your disappointment and service feedback with us, as these are very important to us and can always help us to improve our services. We therefore apologise for the less good experiences you had. We have analysed all the points raised and some corrective actions have already been put in place and we hope that on a future stay you will be able to enjoy a service that meets your expectations. We can assure you that we will continue to do our best as the comfort and satisfaction of our guests is our top priority. Best Regards, Maria Freitas & Cristina Vasconcelos Hotel Managers