Savoy Palace

Dear Valued Guest, Warm greetings from Savoy Palace! Thank you for taking the time to review your recent stay with us. We are delighted to know our location, near the city center as well as the rooms were a highlight in your stay. On the other hand, we regret to learn that you found the service unreasonable at times. We can assure you that it is not the service level that we aim and we take your feedback under the highest consideration so that we can continually improve our services and facilities. We also regret to know that you considered the environment very noisy. However, we would like to enhance the fact that we are a resort located in the city centre. Please rest assured we will remain fully committed in going above and beyond to create unforgettable memories to each and every discerning guest on every occasion. We sincerely hope you will consider giving our hotel another opportunity to provide you with a better experience. Warm regards, José António Pereira General Manager