Aqua Natura Madeira Hotel

Dear Mrs. Ursula, Thank you very much for taking the time to share such a thoughtful review of your stay with us. We are truly pleased to hear that you enjoyed your experience, and we appreciate your kind words regarding our friendly team, the check-in process, and our rooms. It is wonderful to know that you appreciated the small touches, such as the complimentary sparkling wine, as well as the beautiful view of the harbor from your room. We are also glad to hear that you found the beds comfortable and the air conditioning quiet — your comfort is our top priority. We acknowledge your comments regarding the size of the bathroom and the water pressure in the shower. Your feedback is invaluable, and we will certainly take it into consideration as we strive to continuously improve our guests’ experience. Regarding our rooftop and indoor pool areas, we appreciate your observations and will take them into account as we look for ways to enhance comfort and availability for all our guests. We are also pleased to know that you were able to take advantage of the complimentary access to the nearby pool. Thank you once again for your kind review and for highlighting our service, location, and value. We truly hope to welcome you back in the near future. Warm regards, Aldónio Silva Reception