- Preis-Leistungs-VerhältnisGut
das hotel ist nur teilweise sehr gut,aber das man ein doppelzimmer bei ankunft als bungalow deklariert finde ich eine frechheit.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Freunde |
Dauer: | 1 Woche im Juli 2021 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | ralp |
Alter: | 66-70 |
Bewertungen: | 2 |
Dear Guest, Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us. We regret though that we did not manage to exceed your expectations. we wish you have mentioned any problem you encountered while being in our premises. Being aware of a situation we can instantly react and give the best solution available, as our first priority is always the guest’s satisfaction. We are continuously monitoring the feedback getting from our customers so your comments are invaluable to us and helps us to enhance the experience and address the finer details so we do appreciate all your comments. However as per our hotel description room type double Bungalow sea view is located by the Bungalows area ( side buildings next to the main one) & we are really sorry that you were not properly informed over this description. Kindly also advise whether is there any possibility to have been confused over the question & clicked by mistake on the red «thumbs down symbol" instead of the green "thumbs up symbol" as your overall score was 5/out of 6 , in that case it would be much appreciated whether you could fix it up. We take also the opportunity to advise you that our hotel has been fully reassessed during winter time so as to maintain our beautiful, traditional setting to a higher level to ensure that our guest’s holiday experience extends beyond inimitable hospitality and luxurious accommodation. We hope we will have another opportunity to restore your faith in Arina Sand and we look forward to welcome you back in our resort.