Aus der SchweizDie Lage des Hotels ist top und der Service gut. Ferner verfügt das Hotel über ausreichend Parkplätze. Eine Gesamtsanierung ist angesagt, die Zimmer bzw. die gesamte Anlage ist in die Jahre gekommen und eher ungepflegt. Auch die Klimaanlage im Zimmer hat nicht ordentlich funktioniert. Das Frühstück war eher unterdurchschnittlich.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1-3 Tage im Juli 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Philipp |
| Alter: | 41-45 |
| Bewertungen: | 259 |
Dear Philipp, Thank you so much for your review! We value our guests' feedback as an opportunity and a driving factor in the never-ending process of improving our service and Azoris Faial Garden - Resort Hotel. We are deeply sorry that we didn't meet your expectations, taking the opportunity to inform that we are aware that the air flow was lower than desired, and we are already developing the necessary actions to resolve the problem and that Azoris Hotels has a plan underway for the phased renovation of the hotel, to make it more modern, comfortable and functional. Nevertheless, our maintenance crew is always attentive to the operation of the equipment and diligent in cases where this does not happen the way it is supposed to. We advise our guests to always inform us when something is not working properly, so that we can quickly and effectively solve the situation. Breakfast is rated 8.4 by our guests and we were surprised to understand that you consider it a minus. Thank you again for your constructive comments and we hope that in the future we can welcome you again, offering a more satisfactory experience. In the meantime, should you wish to give us additional details regarding your stay, please contact us through our Customer Care. Wishing you all the best, Sincerely, Rui Moniz Hotel Manager Azoris Faial Garden - Resort Hotel
