Boutique 003 Köln am DOM, Trademark Collection by Wyndham

Dear Nicole, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologize that your stay did not meet your expectations. Our maintenance team performs regular checks of all facilities, including our elevators, which undergo frequent safety inspections to ensure reliable operation. We take great pride in maintaining our establishment, and our housekeeping team is committed to providing spotless accommodations for every guest. Your comments about the breakfast and furnishings have been shared with our management team. Our prime location near the cathedral remains one of our key features, offering convenient access to Cologne's historic center and main attractions. Our staff members are always available to address any concerns during your stay to ensure your comfort. We hope you will give us another opportunity to provide you with a more satisfying experience. Best regards, Gunnar Mittermaier, Betriebsassistent