Crowne Plaza Salalah

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Crowne Plaza Resort Salalah for your recent visit to Salalah, Oman. Based on your comments, I realize that you did not fully enjoy your stay in our hotel. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. Please accept our sincerest apologies for the shortcomings you have encountered with your all inclusive package. Rest assured that your comments are considered and will be discussed accordingly to sort out the issues you mentioned in your comments. At Crowne Plaza, we take such comments constructively and try to work on our product enhancement. Again, we do apologize and regret that this impacted your experience at our hotel. Despite the challenges you experience, I am glad to know that you appreciated our hotel facilities especially the beach; an aspect preferred by many of our guests. We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG. Yours truly, Manuel Levonian General Manager