Ellaidhoo Maldives by Cinnamon

Dear Mr. Serpa, Greetings from Ellaidhoo Maldives by Cinnamon! We appreciate you taking time to share your experience for your stay during September 2021. While every effort was taken to ensure you have a wonderful stay, we are disheartened to read your review stating otherwise. A complimentary room upgrade from Standard to Superior room for duration of stay and complimentary departure transfer via Sea plane was provided for you as well. We request you to email us, to further investigate on your comments shared, so that corrective measures can be taken. Nonetheless, as always, we strive to improve our service and offerings and do hope we have the opportunity to serve you better should you return to stay with us. Wishing you a pleasant day!