Etwas abseits gelegen, Abendessen prima, Zimmerservice prima, Einige Zimmer haben einen seltsamen Geruch.
- ZimmergrößeGut
- SchlafqualitätGut
- SauberkeitGut
Matraze war sehr gut. Kissen waren sehr angenehm. Aber aus dem Schrank roch es so seltsam, dass wir keine Kleidung rein hängen wollten. Da es sonst nirgends Haken gab, hatten wir ein Problem. Na gut, wir haben uns mit der Zeit dran gewöhnt. Auf den Balkon konnten nicht zwei Personen sitzen.
- EssensauswahlSehr gut
- GeschmackSehr gut
Abendessen hat uns wunderbar geschmeckt. Es gab gute Salate und auch immer Gemüse ohne viel Fett.
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
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| Vorname: | Urlauber |
| Bewertungen: | 2 |
Dear Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our dinner buffet, especially the salads and the lightly prepared vegetables. It is also great to know that you found the mattress and pillows comfortable and that our housekeeping team met your expectations. We sincerely appreciate your comments regarding the wardrobe smell and the lack of hooks in the room. We are very sorry for the inconvenience this caused during your stay. Please be assured that our maintenance and housekeeping teams have been informed so we can address this issue promptly and avoid similar situations in the future. We also thank you for your observation regarding the balcony size, which may vary between room types. Although the hotel is located in a quieter area, we are happy that you enjoyed the quality of our dinner service and room service overall. We truly value your feedback, as it helps us continue improving our guest experience, and we hope to welcome you back for an even more pleasant stay. Kind regards, Suzette Vasconcelos General Manager Hotel Baía Grande
