Hurghada Long Beach Resort

Dear Sanja, I would like firstly to thank you for choosing to stay at Hilton Hurghada Long Beach Resort and for taking the time to review our property. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I was really concerned to learn that you were not satisfied with your stay and that we did not meet your expectations. Kindly be informed that your comments regarding our hygiene standards have been taken very seriously by Hotel Management; it would have been a pleasure to receive your feedback during your stay to investigate your concerns and respond to your remarks. Please be informed that the wellbeing and safety of our guests are of paramount importance to us and remain our top priority. Kindly rest assured that the sanitary conditions of restaurants, pools and products quality are of the utmost importance to us. Here at our resort, we are always doing the utmost to ensure that all practices and standards are in line with strict safety and hygiene regulations. In this regards, I would also like to highlight that the hotel follows the principles of hygiene guidelines in line with local and national food hygiene regulations and receives inspection from local authority officials. As we are customer oriented and continually endeavour to deliver the exemplary Hilton standard of service and experience to all our guests; we truly appreciate receiving your concerns about this issue directly through our emails : hrglb.hurghadalongbeach@hilton.com. Looking forward to hearing from you. Kind regards Michail