Schimmel in der Dusche, essen eher ok massenabfertigung, Dusche ist laut und tropft, kaum Steckdosen , an einer Bettdeite gar keine vorhanden , Feuermelder leuchtet Nachts so hell, dass wir das Licht abkleben mussten, Anlage groß und viel zu weitläufig alles Berg hoch und wieder runter , man läuft bestimmt 10 Minuten von unten bis nach ganz oben. Viele Engländer dementsprechend auch das Essen.
Alter der Kinder
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Dear Ann-Kathrin, Thank you very much for sharing your feedback following your stay with us. We are sorry to read that certain aspects of your experience did not fully meet your expectations. Regarding the points mentioned in the room, such as the shower and bathroom details, please accept our apologies for any inconvenience caused. Your comments have been shared with our Maintenance and Housekeeping departments so they can be reviewed and the necessary improvements carried out. Concerning the layout of the resort, due to the natural surroundings and the design of our Mediterranean-style village, the complex is spread across different areas. We understand that this may not suit all preferences, however many of our guests appreciate the spacious gardens, peaceful atmosphere and open areas this provides. Regarding the gastronomy, our chefs work daily to offer a wide variety of dishes and options, taking into consideration the different nationalities and preferences of all our guests. We regret that the selection was not completely to your personal taste and your feedback will be taken into account as we continue improving our services. We truly appreciate your comments, as they help us identify areas where we can continue enhancing our guest experience. Kind regards, Guest Relations Team
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