Wichtiger Hinweis zu den Bewertungen!
Dieses Hotel wird gerade von unserem Team beobachtet und überprüft.
Aus DeutschlandDie Aussicht und das Zimmer im Hotel sind unglaublich, aber das Essen war so schlecht, dass ich nur 2 Sterne geben kann, nicht 5. Ich bin nicht zufrieden, ich habe Geld bezahlt, um guten Service zu bekommen, nicht um außerhalb des Hotels essen.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im März 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Andrea |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. However, we would like to thank you for your positive comments about our rooms and the view. With regards to your comments about the food, we are sorry that this was not to your taste, but we are catering for a number of different nationalities each with their own tastes and expectations and the majority of our guests are more than happy with the food provided. However, if you are unable to find something to suit then our chefs are more than happy to prepare something especially for you. Nevertheless, our chefs are constantly reviewing and updating our menus so perhaps on a return visit you may find it more to your own liking. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Best Regards Mohamed Wafa Hurghada Area Manager
