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Heidi
Verreist als Paar • Oktober 2024
Ganz viel Luft nach oben!
2,6 / 6

Allgemein

Kleines Hotel mit wenig Freizeitmöglichkeiten und schlechtem Essen. Der Spa Bereich ist völlig überteuert und übertrieben.!


Zimmer
  • Zimmergröße
    Eher gut
  • Schlafqualität
    Schlecht

Esszimmer war zu klein und zu laut. Wir mussten für 500€ Upgrade buchen.


Infos zur Reise
Verreist als:Paar
Infos zum Bewerter
Vorname:Heidi
Bewertungen:2
Kommentar des Hoteliers

Dear Mrs. Heidi, Although we sincerely regret reading that your stay at our Kakkos Beach Resort fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Costas Savvides Group General Manager