Khaolak Emerald Beach Resort & Spa

Dear Phil-Niclas, Warm greetings from Khaolak Emerald Beach Resort and Spa!.. Traditional Thai style luxury beach resort on Tropical Island. On behalf of the management team, we pleased say thank you for choosing us as part of your holiday destination. We are so glad that you gave us very good review about your experiences here in our resort. Our hotel prices varies from time to time it is depend on seasons we have sometimes are low, sometimes are very reasonable price, but we can assure you that we give our best in giving you good services that you need. We apologize you for not meeting you expectation in our breakfast menu for we mostly serve Thai foods, because we want to offer you what Thailand could offer to our valued guest like you.Also, we practicing in love your own products in our most special way.In the case of our bathroom, we are working along with the team to make sure any improvements will be making and corrective actions taken.We remain committed to providing the best facilities and I hope that we can convince you to change your mind about another visit to us, if you would be willing to give us a chance to turn your experience around. We thank you once again especially for the wonderful compliments of our excellent location. It would be such a pleasure to personally welcome you back again on your next to Thailand. Best Regards, Guest Relation Team Khaolak Emerald Beach Resort & Spa