Martinhal Sagres Beach Family Resort Hotel

Thank you very much for taking the time to share your feedback with us and please accept our appologies for not being able to respond in German. We truly appreciate your comments and we are genuinely sorry to hear that your stay did not fully meet your expectations, particularly as a couple seeking a quieter and more tailored experience. As a family-oriented resort, our atmosphere can be at times be vibrant and lively, especially during peak travel periods and school holidays. We understand that this may not have aligned with the type of stay you were hoping for, and we regret any inconvenience this may have caused. Regarding the dining reservations, please accept our applogies altough for operational reasons and in order for the convenience of our guests to do not wait on the line at the restaurants, during certain times, especially for breakfast, we recommend bookings in advance to ensure guests receive their preferred times. On a more positive note, we're very pleased to hear your kind words about our staff. We take great pride in the friendliness and professionalism of our team, and your recognition means a great deal to us. Once again, thank you for your feedback and should you intend to return to Martinhal Sagres, I will be most pleased to assist you with the booking. Kind regards, Pedro Cruz Duty Manager Martinhal Sagres Beach Family Resort Quinta do Martinhal, Apartado 54 8650-908 Sagres, Portugal tel: +351 282 240 200 e-mail: pedro.cruz@martinhal.com website: www.martinhal.com