Maspalomas Princess

Dear Norbert, Thank you very much for taking the time to share your feedback and for choosing Maspalomas Princess for your stay. We are delighted to read that you appreciated the concept of our resort, offering both family-friendly entertainment and quieter relaxation areas. It is great to know that the connection between both hotels allowed you to enjoy a balance between activity and tranquillity, depending on your preferences. We are also pleased that you enjoyed the pool areas, animation, and overall atmosphere of the hotel, as well as your positive experience with the cleanliness and variety of our facilities. Regarding the restaurant experience, we appreciate your comments about the food quality and variety, including themed evenings. At the same time, we take note of your observation regarding peak-time congestion and waiting for tables. Please be assured that we continuously review our service flow and restaurant organisation in order to improve guest comfort during busy periods. We are also glad that you found your room adequate for your stay and appreciate your mention of the upgrade you received, which we hope contributed positively to your experience. Finally, we thank you for highlighting nearby cultural and leisure recommendations, as well as your comments about the beach and surrounding area, which are very helpful for future travellers. We truly appreciate your recommendation and hope to welcome you back again soon. Best regards, Princess - Customer Care Team