Aus DeutschlandDie Restaurants sind abwechslungsreich und nett! Das Essen war meist sehr lecker, die Zimmer alt! Der Innenpool war für die Jahreszeit sehr hilfreich!
Sehr alt, aber geräumig, schlechter Turn-down Service
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im Oktober 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Karin |
| Alter: | 61-65 |
| Bewertungen: | 10 |
Dear Karin, Thank you for taking the time to share your feedback. We are glad you enjoyed our restaurants, the delicious food, and the convenience of the indoor pool during your stay. In terms of accommodation, most of our rooms have been recently renovated, and while the room category you chose has not yet been updated, we assure you it is well-maintained. Our website and booking platforms include detailed descriptions and photos of all room types to ensure transparency for our guests. We regret that the turndown service did not meet your expectations, and we appreciate your feedback. If we had received your comments during your stay, we might have been able to improve our service. We appreciate your comments, and we hope to have the opportunity to welcome you back again in the future. Kind regards, Neptune Luxury Resort
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