Neptune Luxury Resort

Thank you for your question! Although we do not quite share the perception that our drink prices are high, we have a convenient Mini Market on site where you can find a variety of drinks, snacks, and other essentials to make your stay as comfortable as possible. There is also a mini market located just a short walk from the hotel. For full transparency on our prices we would like to invite you to explore our offerings through our Neptune App; all our menu’s are available here. Kind regards, Neptune Luxury Resort

Dear Bianca, Thank you for your question. Yes, you can enjoy snorkeling directly at our hotel, and we truly hope you will find it to be a wonderful experience. Kind regards, Neptune Luxury Resort

Im Olymic Pool (ca. 2 m tief) kann man wirklich sportliche Bahnen ziehen. Das Resort hat 7 Pools darunter auch einige spez. für Kinder. Pool am Strand, großer Residenzpool, Adult Pool, 2 kleine Pools, großer Indorpool, Whirlpool für jeden Geschmack etwas An allen Pools und den 2 Strände immer Lifeguards. 2 Wassertrettbecken nach Sebastian Kneipp. Auch viele Sportarten hoteleigenes Wassersportzentrum mit Kursen ebenso Fussball, Tennis und co. Ein tolles riesiges und sauberes Resort. Hier macht Urlaub wirklich Spaß.

Thank you for your message. The taxi fare to Kos Town is approximately €29, and to Mastichari, it's around €12. Our Reception Team can assist with arrangements. A local bus runs daily from a stop 700 meters away—timing available at reception. We also offer a shuttle service to Kos Town on Mondays and Thursdays at 10:00 (return 14:00) and on Tuesday evenings at 18:30 (return 22:00). The shuttle costs €15 per person for a round trip. Kind regards, Neptune Luxury Resort

Dear Susanne, Thank you for your message. The TUI representative is available in our hotel lobby at the following times:       •     Monday & Tuesday: 09:00 – 11:30       •     Thursday: 09:00 – 11:00       •     Friday: 09:00 – 13:00 During these times, you may meet the representative directly, ask questions, and book excursions on-site. Kind regards, Neptune Luxury Resort

Dear Urlauber, Thank you for your question. Our Mini Market offers other types of energy drinks, such as Red Bull and Replay, instead of Monster. We hope this information is helpful. Kind regards,

Die Karte musst du nur hinterlegen, wenn du Getränke o.a. auf das Zimmer schreiben lassen willst. Die Getränkepreise sind eher hoch.

Dear Nadine, Thank you for booking and for your message! Even though you have booked breakfast only, you are absolutely welcome to dine with us in the evening. You can enjoy our Main Restaurant for dinner at a rate of €39 per person (excluding drinks). Additionally, we offer four à la carte restaurants, each with its own unique cuisine and atmosphere. However we recommend making a reservation if you want to dine there, as they can get busy. Kind regards,

Dear Nadine, Thank you for your interest in our Deluxe Twin Room. This specific room type is located around the house and can offer different views, such as pool, garden, or sea. If you are specifically interested in a sea view, you need to book a Sea View room of this category. The Deluxe Twin Rooms were fully renovated between 2015 and 2019, offering a refreshed and modern atmosphere for a comfortable stay. Regarding the beach, we are committed to providing our guests with the best possible beach experience. Due to changing weather conditions, the area in front of the hotel is susceptible to

Nein! Toilettenpapier wirfst du normal in die Toilette