Occidental Eden Beruwala, a member of Barcelo Hotel Group

Dear Martin Thank you for choosing Eden Resort & Spa !!!! I am delighted to read that you t enjoyed your stay with us. We have made note of your concerns and experiences which will be taken into serious consideration followed by necessary action to ensure that these circumstances do not recur in the future. We treat every guest's feedback with great importance and we regret to learn about the shortfall that affected your time with us Whilst we make this an opportunity to thank you for your valued feedback. We sincerely hope to regain your trust and confidence, and host you well again. Sincerely, Channa Ekanayake Resident Manager Eden Resort & Spa,