Punkt 1 es wurde uns nicht mit geteilt dass es 2 Hotels sind. Wo man 20 Meter laufen muss um zu essen. WLAN mußte extra gekauft werden. Transport zum Hotel 3 Stunden in der Anzeige stand 1,5 Stunden am Arsch zurück genau so Transport 1,5 Stunden gebraucht 2,5 Stunden. Kein Mitarbeiter von TUI gesehen. Geht gar nicht
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1 Woche im Juni 2025 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Service |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear guest, your comment is valuable to us, just like every comment. First of all, we are very sorry for the misfortunes you think you have experienced. There is a big misinformation here. We have shared the features of our hotel with all agencies and suppliers. And the service we provide here is what we have promised since last year. Transfer is an agency service that is not related with the hotel. We recommend and provide VIP transfer to our valued guests. And it is faster, safer and more comfortable. TUI guide did not appear at the hotel. However, the hotel guide tried to reach you many times. Sharing your dissatisfactions with the reception while you are at the hotel is the most important step towards a solution and is important. We wish you healthy days.