Pickalbatros Aqua Park Resort - Hurghada

Dear Guest, Thank you for your feedback on Holidaycheck. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Firstly, on a positive note, we were pleased to know that you are satisfied from our staff members. On a different note, I was concerned to learn your comments .This should not have been the case, and please accept our sincere apologies for any inconvenience you may have encountered. Kindly rest assured that I have shared your feedback with all concerned and necessary corrective measures have been taken. It is worth mentioning, that quality and variety of food is considered our top priority and our Kitchen Team are doing their utmost in order to please all nationalities. We are sorry to hear about your disappointment with the room but as you have been contacted several times and the answer was that you are just satisfied so in such case we cant know where is the complaints. we really hope to see you again at a certain point in the future. In case you change your mind, please contact us directly and will arrange for your stay up to your expectations. Sincerely, Sherry Alashraf Supervisor Guest Service Center Sea World & Beach Albatros Garden Aquabluresort_gr@yahoo.com