Saccharum

Dear Guest, Thank you for taking the time and trouble to share your thoughts of your stay at the Savoy Saccharum Hotel, Resort & Spa. Every day we strive to provide to our dear guests the best service, experiences and facilities. We are very happy that overall you had a “nice” holiday. While we appreciate each guest is different with individual preferences, we consistently strive to provide a relaxing and comfortable experience to all our guests, so naturally we are genuinely concerned that your experience was not as you had hoped for on this occasion. We appreciate your informative feedback regarding the operation and we will transmit your message to all our teams. We all truly hope to have another opportunity to prove to you the standards we pride ourselves on and to enjoy the true "Savoy Saccharum" experience. Assuring you of our very best attention and services. With our warmest regards, Ricardo Nascimento Hotel Manager