Zu früh eröffnet, Pool nicht sauber, erst nach dem 4. Tag, Baumaterial Reste lagen im Pool und Wegen. Nur 1 Restaurant, kein Wellness, keine Poolbar, kein Gym, keine Animation. Reinigung Zimmer und Terrasse nur dürftig. Fernseher im rechten Winkel zum Bett, keine Verstellmöglichkeit. Keine Couch, Tisch kam 2 Tage später.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 3-5 Tage im Juni 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Erster Gast |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear guest, We thank you for taking the time to share your valuable feedback about your recent stay at our Brand-new Resort. We are deeply sorry that your stay with us was not as you expected. We apologize if our Housekeeping staff did not meet your expectations. We will address this issue with our team to ensure that all guests are handled with care and professionalism However, it is important to note Gym services were operational during the reported period, and our valued customers had the opportunity to utilize them as planned in our sister-Hotel across the road and the A La cart Restaurant operates since 5th of June. We truly hope that you will give us another opportunity to welcome you back at our Resort and deliver you with the best experience. Best Regards, Guest Relation Department