Zimmer sind in Ordnung, sonst, wie teilweise geschrieben etwas renovierungsbedürftig. Und es hat KEINEN pool, obwohl es in der Beschreibung hier steht. Das war leider ein Kriterium, warum wir dieses hotel gewählt haben.
Beliebte Aktivitäten
- Sonstiges
Dear Britta, Thank you for your review. We’re happy to know you found the rooms comfortable. However, we sincerely apologize for the incorrect information regarding the pool. To clarify, our hotel does not have a swimming pool, and we understand how frustrating this must have been, especially if it influenced your choice. We are currently working with all booking platforms to correct this and prevent further misunderstandings. Your feedback about the condition of the hotel has also been noted, and we are committed to making improvements. We appreciate your understanding and thank you for bringing this to our attention. Best regards, Lisboa Smy Team,
