Summer Island Maldives

Dear Daniela, Thank you for taking the time to share your feedback with us regarding your recent stay at Summer Island. We deeply apologize for the disappointment and inconvenience you experienced during your time with us. Your comments are invaluable to us as we strive to continuously improve our services and guest experience. We are truly sorry to hear that your experience did not meet your expectations, especially considering your extensive history of visiting the Maldives. It is disheartening to learn that you found some of our staff unfriendly and that you encountered issues with the diving school. Maintaining a friendly and welcoming atmosphere is paramount to us, and we are saddened to hear that we fell short in this regard. Rest assured, we will address your concerns with our team and take appropriate measures to ensure that all guests receive the warm hospitality we are known for. We take safety and guest satisfaction very seriously, especially when it comes to activities like diving. Your feedback about the diving school's performance is concerning, and we will thoroughly investigate this matter to ensure that all safety protocols are followed and that our guests receive the high-quality service they deserve. Regarding the infrastructure on the island and the timing of transfers, we appreciate your feedback and will review our procedures to ensure that they are aligned with the needs and preferences of our guests. Once again, we apologize for the shortcomings you experienced during your stay. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that our guests deserve. Warm regards, Team Summer