- Zustand des HotelsSehr gut
- Allgemeine SauberkeitSehr gut
Wir hatte für unser Honeymoon die Wasser Villa gebucht. Die Aussicht ist wirklich super, aber mehr auch nicht. Das Geld ist es wirklich nicht wert. Die Wasser Villa entsprach überhaupt nicht den 4 Sternen des Ressorts. Holzböden sind zerkratzt. Die Veranda draußen ebenfalls. Wurde über Jahre wohl nicht mehr gepflegt. Alles in die Jahre gekommen. Wir hatten drei Nächte hintereinander starken Wind, welche durchgehend in der Villa pfiff, schlafen war nicht möglich. Auch bei etwas stärkeren Wellen, wird die Villa ordentlich geschaukelt - angenehm ist was anderes.
- Ausstattung des ZimmersEher schlecht
- GeschmackEher gut
- FreizeitangebotEher gut
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
---|---|
Verreist als: | Paar |
Kinder: | Keine Kinder |
Dauer: | 2 Wochen im April 2023 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
---|---|
Vorname: | Dennis |
Alter: | 31-35 |
Bewertungen: | 1 |
Dear Dennis, Thank you for sharing your feedback about your recent honeymoon stay at Summer Island Maldives. We appreciate your honest comments and apologize for any dissatisfaction you experienced with your water villa. We're sorry to hear that you felt the water villa did not meet your expectations and did not match the 4-star standard of the resort. We take guest feedback seriously and will investigate the issues you mentioned regarding scratched wooden floors and porch maintenance. We strive to ensure that all our accommodations are well-maintained and provide a comfortable experience for our guests. We apologize for the inconvenience caused by the strong winds during your stay. It's unfortunate that the noise from the winds impacted your sleep and made it difficult for you to fully enjoy your time in the villa. We understand that a peaceful and relaxing environment is important, especially for a honeymoon experience. Additionally, we apologize if the villa's rocking motion caused any discomfort. While the gentle sway of the waves can be a pleasant experience for some, we understand that it may not be suitable for everyone's preference. We appreciate your feedback and will use it to improve our services and facilities. We apologize for any shortcomings during your stay, and we regret that we did not meet your expectations. Once again, we apologize for any inconvenience caused, and we thank you for choosing Summer Island Maldives for your honeymoon. We hope that despite the issues you encountered, you were able to create some special memories during your time on the island. If there is anything else you would like to share or discuss, please feel free to reach out to our team directly. We value your feedback and are committed to continually improving our guests' experiences. Warmest regards, Team Summer