Aus Österreich- Preis-Leistungs-VerhältnisSchlecht
Alt , Zimmer klein, Betten hart und klein, Bad schlecht abgenutzt und kein Warmwasser, Essen sehr schlecht. !!!!!!!!!!
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Januar 2019 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Kristijan |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Kristijan, Thank you for taking the time to feed back to us about your stay. I am sorry that you feel that we did not meet your expectations on this occasion. We do not believe the situations you describe are typical of our guest experience but I have passed your comments on to my department managers and, rest assured, we will investigate the matter thoroughly and take any action required. We hope that you will reconsider visiting us again in future, to give us an opportunity to thank to you for your loyal custom, and to demonstrate a more positive experience of our award-winning service. Kind regards, The Grand Hotel Team
