The Retreat Palm Dubai MGallery by Sofitel

Dear Reza Thank you for sharing your experience and appreciating the hotel and our friendly associates. Although it is always nice to receive positive feedback, we are sorry to read your review about the room, food and construction. We would like to seek your understanding that you were allocated a room as per your preference. Guests who wish larger rooms are highly recommended to book one of our more spacious suites. We have also shared your comment about the food with the Chef who is working on improving the variety and quality of food to ensure we offer the best to our guests in future. With regards to the construction in the neighbourhood, we would like to inform you that we have taken steps to minimize the impact and are working with our community partners to ensure a pleasant stay for our guests. Thank you once again for your feedback and we hope you will give us another opportunity to serve you. Best regards Samir Arora General Manager