Titanic Resort & Aqua Park

Dear Ms. Michelle, On this occasion I would like to thank you very much for your positive review and recommendation of our hotel here on the Holiday Check website. Also I want to thank you that you have taken the time to write down your impressions about your stay with us for other holidaymakers, but most of all I thank you for having chosen our PrimaSol Titanic Resort & Aqua Park for your latest vacation in March this year. My team and I feel very honoured and pleased to read that you and your friends liked and enjoyed your stay in our hotel so much that you even consider it one of your most special ones. Thanks also very much for your good and very good ratings concerning our hotel in general, the services like the friendliness and helpfulness of our staff or our competences in dealing with complaints, our recreational offers as well as for the rooms, they are all very pleasing. It is our standard policy and, of course, self-evident for our employees to always serve all our esteemed guests in an attentive and friendly way, to let them feel comfortable at any time whilst their stay. It is furthermore our main target and of highest importance to always provide the best possible service standards to our respected guests; therefore all our employees give their best every day to let our valued visitors enjoy a very pleasant and relaxing holiday with us. Your encouraging words have already been submitted to our entire team as they really are a great motivation for all of them. It also makes my team and me very happy to read that you were very satisfied with our gastronomy and rated it with 5.8 out of 6.0. I have conveyed this to our executive chef and his kitchen team already as they also give their best every day to always offer for our valued guests different and varied buffets throughout the day. As you can surely imagine, it is not always easy to satisfy all the different tastes of our international clientele, therefore we are especially pleased by your praise, because it is another great inspiration for our Executive Chef and his team. Thanks again for your recommendation and the very best wishes to you and your friends. We are looking forward to hopefully welcoming you back in our PrimaSol Titanic Resort & Aqua Park for another relaxing vacation very soon. Please feel free then to contact me in advance through my e-mail address and I will personally make sure that your reservation will be handled with highest priority. The entire hotel team then will make sure again to let you all another pleasant, relaxing and unforgettable stay with us. Best regards, Nabil Al Refai Vice chairman PrimaSol Titanic Resort & Aqua Park Hurghada, Red Sea, Egypt Tel: (002) 01003408900/1/2/3/4 Fax: (002) 01003408909 E-mail: gm.titanic@yahoo.com